Returns & Exchanges
Due to the nature of instant download and embroidery designs.
All sales are final.
There will be no refunds for the wrong size bought or wrong file format due to the digital nature of these files however if you do have any issues please contact me with your concerns and I will work with you to resolve the issues. All of my files have been tested and approved prior to putting into the shop, it is recommended that you sample the file prior to final goods being embroidered.
These are not physical items and if you purchase thinking they are no refund is given.
We require all the Shop members to provide up-to-date and accurate contact information, including name and email.
To check if your contact information is up to date,
You can check that your contact information is up to date at any time by going to your Account.
We require all our members to be aged 18 years or older.
This is to help protect both our community, as well as underage users.
We allow people to register as members once they are 18 years old.
What kind of items are listed on the Shop?
Our store sells only downloadable goods embroidery patterns, which can be downloaded after payment.
What rules and requirements are there for buyers?
When you on buy an item, you are agreeing to the rules we’ve put in place for our community.
Accepted payment methods
Only payment methods offered at this site checkout are allowed.
To help provide a safe experience, we only allow payment methods that offer strong protection for buyers and seller.
The following payment methods, which are offered at this site checkout, are allowed:
– Credit card or debit card Visa or MasterCard processed through the seller’s Internet merchant account.